Frequently Asked Questions
Everything you need to know about your luxury jewelry experience.
Are your diamonds ethically sourced?
Yes, all our diamonds are sourced through the Kimberley Process, ensuring they are conflict-free and ethically mined or created.
Do you provide grading certificates for your jewelry?
Every diamond over 0.50 carats comes with an official grading report from world-renowned laboratories such as GIA, IGI, or HRD.
What is your return and exchange policy?
We offer a 30-day money-back guarantee on all standard orders. Items must be in their original, unworn condition with all security tags intact.
Do you offer resizing for engagement rings?
We provide one complimentary resizing service within the first 60 days of purchase for most engagement ring styles.
How should I care for and clean my diamond jewelry?
We recommend a gentle solution of warm water and mild dish soap with a soft brush, or visiting us for a professional ultrasonic cleaning once a year.
Is my shipment insured during delivery?
Absolutely. All orders are shipped via discreet, fully insured courier services and require a signature upon delivery for your peace of mind.